Safer Gambling at PlayOJO

Use our Safe Mate tool to check how much time and money you've spent on gambling recently. Get personalised tips to help you play safer, see how you compare to players like you and test how well you know your own play habits

How to use it

Visit the Safer Gambling section of My Account and select Safe Mate. There’s more information on how each feature can help you on our Safe Mate page.

Want to know how much you’ve spent or how many games you’ve played? Your full play and payment history is just a few clicks away.

How to use it

To check out your Play History, visit My Account -> Game Activity, select a category (for example Blackjack), a specific game and a date range.

To view your transaction history, visit My Account -> Transaction History and select either Deposits, Pending & Reversed or Withdrawals and select a date range.

If you need to take a break from playing, and don’t trust yourself to stay away, then use our Player Limitation options which can be found on the Player Limitation page of ‘My Account’, or contact customer support who will guide you.

How to use it

There are a range Player Limitations you can choose from:

• You can choose Freeze/Cooling-Off, which you can choose from the following time frames, 24 hours or 1 to 6 weeks. These restrictions will apply only to the account you place them on.
• You can choose Self-Exclusion, which means that your account will never be active again unless you proactively request it, and you cannot make a request within 180 days of setting the self-exclusion. To increase this period, to up to 5 years (you can choose 1,2,3,4, or 5 years) you can contact Support after placing the Self-Exclusion. The Self Exclusion restriction will affect all known accounts you have on the same license.

During any Player Limitation period you will not be able to gamble or deposit, nor will you receive any marketing material (it can take up to 24 hours to remove you from all marketing databases).