OJO's Tour

Frequently Asked Questions

  • OJO'S WORLD OF PLAY
    • Who is OJO?
    • Tell me about OJO's fair play rule…
    • Which game providers does OJO work with?
    • Does OJO have a Loyalty System?
    • How does OJO reward A-list OJOers?
    • Tell me about OJO's Rewards section…
    • Tell me about OJO's Play Moments…
    • How does OJOplus work?
    • Where can I view my OJOplus balance?
    • When can I withdraw my OJOplus cash?
    • What are the OJOplus categories?
    • What deposit methods does OJO offer?
    • I’ve requested a withdrawal. Do I need to ping over any documentation?
    • How do I upload documents?
    • How loooong will it take to get my withdrawal?
    • How can I make quick deposits?
    • Does OJO have minimum deposit and withdrawal requirements?
    • Can I use more than one payment method?
    • Can I withdraw to a different payment method than I deposited on?
    • Why has my deposit declined? Noooo!
    • Why was my withdrawal not credited? @#!
    • What is a Deposit Confirmation Form?
    • Does OJO have wagering requirements?
    • How do I know if I have a gaming problem?
    • I think I have a gaming problem? What should I do?
    • How do I set a Cooling-Off period?
    • How do I set a Temporary Suspension period?
    • How do I set a Self-Exclusion period?
    • My Self-Exclusion period is over, how do I re-open my OJO account?
    • Can I set Deposit Limits on OJO?
    • What is OJO's Reality Check?
    • What is a Kicker?
    • Where can I see my Kickers?
    • How do I claim my Kicker? Gimme!
    • How do I claim my Deposit Kicker?
    • Tell me about Free Spins…
    • How do I use a Coupon Code?
    • My Kicker Code didn’t work…what's the deal!?
    • What is The OJO Wheel?
    • How do I know when I have a spin on The OJO Wheel?
    • When does the spin on the OJO Wheel expire?
    • How many Free Spins can I win on The OJO Wheel?
    • What's the difference between the 3 OJO Wheels?
    • What are OJO's Reel Spinoffs?
    • Where can I find OJO's Reel Spinoffs?
    • How do I enter Freeroll Reel Spinoffs?
    • How do I enter Buy-in Reel Spinoffs?
    • How do I know if I've won anything on OJO's Reel Spinoffs?
    • How do I rate OJO's great games?
    • How do I favourite a game? #IheartOJO
    • How do I use Advanced Search?
    • Is OJO a safe place to play?
    • How safe are my personal details with OJO?
    • What gaming license does OJO hold?
    • How do I verify my OJO account?
    • How do I upload documents?
    • OOPS! I forgot my p@5sw0rd. How do I get a new one?
    • How can I get OJO on my mobile devices? #OJOtoGoGo
    • The game is not loading…97%... What do I do!!?
    • My game is stuck and I can't play…!?
    • How do I update my details?
    • Why am I not receiving OJO's emails?

Who is OJO?

OJO is your sidekick in a new world of play. He shows you everything you need to know for a more playful and rewarding experience. OJO is there to inspire you to be more playful. He's here to share the secrets of this world - he knows how things work and will give you hints and tips on how to get the best from your time here.

OJO Legend

Every now and then you may come across an icon that you’re unsure of. Not to worry, you can find out what my shapes, shortcuts and icons mean right here. Pretty cool aren’t they!

ABOUT OJO

OJOplus

HOME

GAMES

KICKERS

FAVOURITE

REWARDS

OJO SAFEGUARD

OJOplus LIFETIME REWARDS

QUICK DEPOSIT

DEPOSIT

WITHDRAW

MY ACCOUNT

OJO LEGEND

WHEEL

CALENDAR

BIGGEST WIN

BIG WIN

Contact Us

Chat

TAP TAP CHIT CHAT

Just LOGIN and click on Live Chat for instant contact with my super support crew, they’ll have you all sorted in no time! Available from 06:00 till 00:00 GMT.

The OJO Crew

Hello stranger, are you ready to join the world of play?

OJO Channels are Email, SMS, Post, Phone and Web (customized offers on websites)
customized offers on websites

There is just one thing left to take care of, OJO would like to contact you with info about fantastic rewards and offers…as well as OJO’s new game releases. Please choose from the options below.

If later you don’t like what you receive, it’s simple to change your mind from your Preferences Page.



STEP OF
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Pick a username between 6-12 characters long. You can use letters or numbers, or both. You can also use the following characters: (-) and (_).
Pick a username between 6-12 characters long. You can use letters or numbers, or both. You can also use the following characters: (-) and (_).
Due to legal regulations, OJO's world of play is not available to players residing in your country.
OOPS! That email is invalid
There was hiccup submitting your details. Please try again later. Super sorry for the inconvenience.
OPPSY! There was an error submitting your details
Your password should be between 6-10 characters long, using letters, numbers or both. You may also use the following characters: ( - ) and ( _ )
Your username and password cannot be the same
Passwords do not match
Whoooops! First name is invalid
Last name is invalid #Oopsey!
Are you a lady or a gent?
Please confirm your age
You must be at least 18 years old to play…
Whoopsey! That's the wrong city
State not recognised
That's the wrong address. Type sloooooowly
Address and house number cannot be the same
The postcode format is !nc0rR£ct
WOAH!! That's an invalid number for your country!
Psst! What's the secret answer?
Limit is below the minimum deposit
You already have an account with OJO. Please go to to forgot password or contact the support crew support@playojo.co.uk.
Please confirm your age and agree to OJO's Terms & Conditions.
BOOM! Your sign up was successful!
Please wait while I log you in to my new world of play.

Please check your emails.

If you need any help please contact us on:
email: support@drueckglueck.de
phone: +49 8938038887

Are you not over 18? If you are not over 18 you must not complete registration. If you are over 18, please tick this box.
You must accept OJO’s terms and conditions and privacy policy to continue.
Unfortunately we do not accept players from Germany / Schleswig-Holstein on this casino. If you are from Schleswig-Holstein and want to play please sign up on DrueckGlueck.de
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Incorrect password
The login details you entered are incorrect
The login details you entered are incorrect
Player already connected
There was hiccup submitting your details. Please try again later. Super sorry for the inconvenience.

FORGOT PASSWORD

Just type in your OJO registered username or email and the crew will fix you a new password.

ATTENTION AMIGO! If for any reason you didn’t enter a valid email when you registered, please get in touch with one of the support crew at support@playojo.com

Psst! What's the secret answer?

ATTENTION AMIGO! If for any reason you didn’t enter a valid email when you registered, please get in touch with one of the support crew at support@playojo.com
Your Account Details will be sent to your e-mail address shortly.

I've pinged you an email to the registered account, take a look and follow the instructions to reset your password.

Remember this code, you'll need it.

 
Incorrect username
Invalid email address
Not so fast amigo! Please enter the answer you used when signing up. If you've forgotten it then you'll need to get in touch with OJO's support crew.
There was hiccup submitting your details. Please try again later. Super sorry for the inconvenience.
City of birth?
Favourite sports team?
Mother's maiden name?
Pet's name?
Father's middle name?
Favourite movie?
First child's name?
Favourite teachers name?
Choose a four digit PIN number?

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