How to Withdraw at PlayOJO

At PlayOJO, we’ve got all the latest casino games from the top providers, including blackjack, roulette, jackpot slots and live dealer, and withdrawing winnings is one of the most important parts of the experience.

That’s why for almost all of our players, there’s no waiting around when you make a withdrawal. Instant cashouts and huge game choice are a big part of the fun at PlayOJO, but we also love fair play. That means bonuses with no wagering, and money back on every game with OJOplus.

Here’s all you need to know about making a withdrawal at PlayOJO.

Withdrawal Methods Available

When you’re ready to withdraw funds from your PlayOJO wallet, you first need to choose a withdrawal method. Here is an overview of the options.

• Visa. This is a quick and easy way to withdraw casino funds, thanks to the Visa Fast Funds feature. Simply enter your card details, verify the information and your money will be on its way.

• Mastercard. If you have already deposited with a Mastercard debit card, this withdrawal method will be available to you. Just fill out the details and choose your cash-out amount.

• PayPal. This e-wallet is a popular, secure, and simple way to withdraw funds. Choose PayPal as your withdrawal method, enter the details and click submit. Be aware that the minimum amount you can withdraw with this method is £20.

• Apple Pay. From your Apple device, click ‘My Account’ and ‘Withdraw’. Select Apple Pay from the list of withdrawal methods, fill out the details and click ‘Submit’. Note from OJO: You can only use Apply Pay when making a withdrawal on an Apple mobile device – it’s not available on laptops or desktop PCs.

• Instant Bank Payment. This is a fast, secure and simple withdrawal method. Simply select ‘Instant Bank Payment’ from the list of options and follow the instructions.

How to Make a Withdrawal

After selecting a withdrawal method, follow these steps to get your funds.

1. Log in to Your Account. Input your PlayOJO ID and password.

2. Navigate to the Withdrawal Section. Click the ‘Withdraw’ tab and you’ll be taken to the withdrawal method page.

3. Select a Withdrawal Method. The options include Visa, Mastercard, PayPal, Apple Pay or Instant Bank Payment. Be aware that some options, like Mastercard and Apple Pay, can only be used to withdraw if you used them to deposit. Note from OJO: Not all banking methods will be available in every country.

4. Enter the withdrawal amount. Enter the amount and currency you wish to withdraw your funds in.

5. Confirm the transaction. Fill out any other required details and click ‘Confirm.’

Minimum and Maximum Withdrawal Limits

These limits dictate how much a player can withdraw daily, weekly and monthly. The amounts can vary for several reasons, such as the payment method used, a casino’s policies and a player’s status. Here at PlayOJO, we like to keep things easy peasy, so we have no minimum withdrawal limits for Visa, Mastercard, ApplePay or Instant Bank payments.

Maximum withdrawal amounts are decided on a case-by-case basis. Log in to your PlayOJO account and head to the cashier for more information. There’s also no fee to withdraw your money from any of the available withdrawal methods – your winnings are yours. Note from OJO: PayPal may charge fees for currency exchanges or if you send money outside of the UK.

Withdrawal Processing Times

Accessing your winnings fast is the cherry on top of a great gaming session. Here at PlayOJO, we do everything we can to ensure withdrawals are processed within minutes.

How fast your funds reach your chosen withdrawal method depends on a few factors. Here is an overview of the two steps involved:

How Long We Take To Process Your Request

Once you have requested a withdrawal via the cashier, our team will process your withdrawal. In fact, most withdrawals processed instantly.

In some cases, we may need to make additional checks and as a result, this processing time may take a little longer. If there’s likely to be a delay, we’ll get in touch to let you know.

When You’ll Receive Your Funds

Once we have processed your withdrawal, the time it takes to credit funds back to your chosen method depends on the payment provider.

Ewallets like PayPal and Trustly credit your funds instantly, and many debit card withdrawals will be credited immediately too, though others may take a little longer to clear. For more information, check with your financial institution.

Verification

When you make a withdrawal request for the first time, you will have to pass a verification process. This helps us to protect players and it ensures that the right amount of money is sent to the right person. Not only that, but this procedure helps to prevent money laundering and identity theft.

So, this is what can cause a short delay when you initially request a withdrawal. Once we have verified you and your documents, withdrawals will be a lot quicker.

What Documents Do We Need?

Online casino verification can be a bit of a pain. But remember, we only want to ensure that your money gets to you! Here are a few documents that you’ll be asked for when processing a withdrawal for the first time:

• Proof of ID (eg; driving license, passport or government-issued ID)

• Proof of address (eg; bank statement or utility bill

• Copy of debit/credit card if using this withdrawal method

Submitting the required documents is simple and you only have to do it once unless any of your personal information changes. Just head to the cashier and follow this guide for uploading your documents.